The Phillips Builders - Testimonials

The testimonials below are a sampling of just some of what our customers have chosen to write about us since we started tracking emails of this nature.

If you or someone you know might like to share your own experience, please send an email to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or complete our online contact form.

Though we cannot guarantee any given email will appear, be assured we take pride in reading all emails and that your comments, questions and suggestions are both heard and greatly valued.

Michelle and I were living in Orlando, Florida when we discovered Phillips Builders. We had made several trips to Sumner County in an effort to find just the right home to purchase or build. After a nine month search, we could not find the right home in The right location and decided to remain in Florida. As luck would have it, Michelle discovered Phillips Builders online one Sunday afternoon and that piqued our interest once again. Phillips was developing a new section in Fairvue Plantation called the Coves. We were able to review most of the information online and fell in love with the Braemore Manor model.

We made several trips back and forth from Orlando and had the opportunity to meet onsite broker, Tamara Senibaldi, as well as one of the partners, Charlie Phillips. Tamara made us feel very comfortable and gave us plenty of time to look around as she answered all of our questions. Once we walked through the models, the builder’s attention to detail and craftsmanship became obvious. You can look at online pictures and brochures, but to truly understand a Phillips Builders home, you must visit their models. We made a decision to build a new home on our first visit, thus, becoming the first couple to choose Phillips to build our home in The Coves. Building a new home in Gallatin and living in Orlando was a hard decision, but Tamara, Charlie and their contractor, Grant made the distance immaterial. They kept in close contact via phone and fax when necessary.

We sold our home in Florida sooner than expected leaving us fearful that we were going to have to make a double move. We asked Grant if he could move up our completion date by several weeks and through hard work and dedication, he and his crew finished the house a full month ahead of schedule. Phillips Builders is a builder you can rely on and trust. Our home is just what we wanted and what we expected because Phillips Builders understands that it’s not just a house, it’s a home and a community.

Dear Charlie and Randall,

I would like to thank you very much for all the hard work put forth by your company. The process was professional, well executed from start to finish and seamless. Not only do you build a quality home, but your high level of customer service sets you apart from others.

Aside from being skilled and professional, the real difference is that you take pride in your work. Each stage of the process was professionally handled and I felt totally confident that I would be getting a quality result.

I did some extensive research before I decided to build my new townhouse at Truxton Village. The most interesting thing to me was the visions and values of Phillips Builders?.. Building a quality home at an affordable price, treating every customer with respect and delivering on all promises made. This was extremely important to me that Phillips delivered what they believe in.
It has been a real pleasure to work with Doug Jacobs. I felt like it was a team effort because Doug assisted me in every way possible to make certain that my experience was pleasurable. From signing the contract to helping me choose my interior selections, he was right by my side the entire process. I felt like he shared the experience with me. Building a house is at the very least an exercise in patience and fortitude and Doug defiantly put my mind at ease. Doug is a very valuable asset to your company.

The result is a beautiful house that is warm and comfortable with fantastic views, unique and has some great features. I thought I would communicate this positive feedback on a very well run and managed company.

I would gladly recommend the Phillips Builders to anyone interested in building not only a house, but a home.

Thank you!

Carrie Spalin
Northeast National Sales Manager
Gaylord Opryland Hotel & Convention Center

I recently moved into my beautiful new home at Truxton Village. I couldn't be happier with the design, quality and construction of my home. From start-to-finish this entire process has been effortless and seamless.

From the minute I walked into the door of the model and was greeted by Doug Jacobs, I knew this was the place for me. Doug answered all of my questions, was very friendly and welcoming and aided me in my search for a new home without making me feel pressured or intimidated. On the contrary, he set my mind at ease and showcased your beautiful product without any of the pushiness I have experienced with other Realtors and model home visits. Doug even came in on his day off to stop by my closing and welcome me to Truxton. I was surprised and thrilled. I don't know of many Realtors that would do such a thing. I believe Doug is certainly an asset to your company and the way he conducts himself and represented Phillips Builders is one of the reason I decided to purchase my town home.

Jason Clark and Bruce Vaughn have also been a pleasure to work with. I was a little nervous before my construction meeting, not knowing what to expect. Jason conducted the meeting, set out all the guidelines and procedures and answered all my questions before I even had to ask them. He made what could have been a boring and overwhelming process interesting and informative. Bruce and Jason were there for both of my walk-throughs. I was amazed at how little there was to even put on a punch list and every item was addressed quickly and completely before my closing.

Doug, Jason and Bruce have been very accessible and more than helpful throughout this process. I highly recommend Phillips Builders and your team at Truxton in particular. I am so happy that my best friend will be moving into the unit directly across the street from mine in October.

Many Thanks,
Lynn Grundset

When my wife and I decided to start shopping around for our first home, we were worried we'd be overwhelmed at best and taken advantage of (as many warned us) at worst. Obviously, those who warned us had never worked with the good people at Randall Phillips Homes.

From the moment we walked in to take a tour of one of their spec homes to the time we moved in, we were treated graciously, respectfully, and most importantly, honestly. We were never led in a direction we were uncomfortable with and our suggestions and questions were met with eagerness and professionalism. It meant a lot to us to have the flexibilty of additions or changes to the existing floor plans, while knowing Randall Phillips would treat every inquiry we had as an important detail to the completion of the home.

Many cookie-cutter neighborhoods we looked at were either unwilling to compromise on any changes or suggestions we had or were so pricey in their demands that we realize now we are fortunate to have found Randall Phillps Homes.

The thing we liked most about Cumberland Station as a young couple was the community feel of a place where we could one day raise our kids in a friendly, inviting and safe environment.

For such a daunting and important purchase in one's life, we never felt uneasy about the process or in the dark about what was going on. Now that we are comfortably residing in our new home we couldn't be happier with the finished product. And we rest easy knowing that if any questions or concerns arise in the future the kind, knowledgeable and helpful folks at Randall Phillips will continue to treat us as valued customers for life.

Lindsey & Dan Clark

Randall Phillips Homes did a wonderful job building our new home. This builder and his well qualified team tended to our every request with ease and professionalism. We made several changes through the building process such as adding hard wood floors to several rooms, adding windows and enlarging our out-door patio. Every detail was carried out to perfection.

The broker, Tamara Senibaldi, did a great job of making sure the design elements of the interior and exterior of our new home were met with our taste and budget. She really went the “extra mile” making sure our building process went smoothly and seamlessly.

At the final walk through, the construction supervisor, Tim Walker, made sure that there was not a single detail that was overlooked. He made sure that our Randall Phillips Home was to our liking.

All in all, Randall Phillips Homes builds a quality home that you and your family will enjoy for years to come.

Thank you,
Jason and Joann Dilbeck

On behalf of the Webb family we would like to commend Randall Phillips and Tamara Senibaldi for their outstanding efforts in helping us achieve our goal of becoming a Cumberland Station home owner.

Tamara was always very pleasant and easy to work with. We were eager too become homeowners in the Cumberland Station subdivision. Our home was built with quality materials and each day we are thankful for our purchase.

Again we would like to thank our builders for a job well done.

Sincerely,
Daryl & Tina Webb